Privacy Policy on VanillaShanti.com 

Company information:

www.VanillaShanti.com is operated by V Flow Oy (www.v-flow.io) Finland 

Our Personal Data Protection Policy governs the use and storage of your data. You can see our Personal Data Protection Policy at https://www.vanillashanti.com/pages/privacy-policy

V Flow (Oy) Ltd, Finland is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:

• Personal details such as name, address, email, and phone number
• Your IP address
• The operating system, web browser type, and version
• Pages you visit and features you use on our site

We also use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level but, if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We partner with third parties, like Shopify and Google to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you with advertising based on your browsing activities and interests.

Here you see the direct link  to Shopify Policies: 

Here you see the direct link to Google Ads policies: 

2. WHY WE NEED IT

We need your personal data in order to provide you with the following services:

• For fulfilling your orders in order to know where to deliver them, and how to communicate with you about that delivery
• To process your payment
• For communicating with you on updates and special offers via email (if you have opted into this)
• For responding to any requests to our customer happiness team
• For business operations and reporting

3. WHAT WE DO WITH IT

Your personal data is processed in V Flow (Oy) Ltd, Hyvinkää and stored on the third party Shopify platform. We apply the GDPR regulations to protect your data and you can read more about the subject here: 

Some of your data is processed on our behalf by our vendors in other countries. These include companies such as Google, Facebook, Shopify.

No third party providers have access to your data, unless specifically required by law.

4. HOW LONG WE KEEP IT

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. After this period, your data is irreversibly deleted.

Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states. You are deemed to accept and agree to this by using our site and submitting information to us.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.

Steps We take to secure and protect your data include:

Ensuring that your connection to our website is secure; and

Ensuring that internal access to all personal information we hold is secured by appropriate measures.

5. WHAT ARE YOUR RIGHTS?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us by emailing info@v-flow.io with the Subject field "Privacy Data Request". 

In the event that you wish to complain about how we have handled your personal data, or if you believe we breached the GDPR regulations, Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/45/EC (Data Protection Directive) made by the European Parlament and Council of European Union

, please contact our Data Protection Officer at info@v-flow.io  with the subject field "Data Protection Officer" in writing to:

V Flow Oy 

Company ID number: 3096572-7

Address: Pellervontie 10, 05830 Hyvinkää, Finland

Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

If you are still not satisfied, you can contact in the European Economic Area, the supervisory authority in your country.

6. REVISIONS TO THIS STATEMENT

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Website. We encourage you to review this page periodically for the latest information about our privacy practices.